Responsibilities:
- Assist in reaching out to all selected UAE-based trade participants.
- Learn to navigate the Jublia app (meeting platform) dashboard and monitor the activity of UAE-based trade participants.
- Act as the point of contact for general inquiries and questions sent by email regarding the Trade Programme for UAE participants.
- Create a comprehensive schedule for the B2B meetings for UAE trade participants.
- Communicate the schedule clearly with the participants and inform the exhibitors as needed.
- Monitor participant engagement on Jublia, including checking how many are logged in and how many have sent meeting requests pre-event.
- Coordinate guided tours before and during the event.
- During the fair, manage the following:
- Manage the B2B Meetings interns who will monitor the engagement of hosted participants onsite by cross-checking the meeting schedule, exhibitors, and Jublia.
- Follow up personally to check if they are fulfilling their meetings and if they need assistance.
- Serve as the point of contact for any technical issues with Jublia and liaise with the Digital Product Manager.
- Be present onsite during the fair to assist if technical issues occur with Jublia and liaise with the Digital Product Manager.
- Provide a full update post-event to be included in the report.
- Collect feedback from participants after meetings to evaluate satisfaction and identify areas for improvement.
The ideal candidate should be able to do the following:
- Be willing to work outside of normal working hours (9am to 6pm) and days (Monday-Friday) during the project if necessary
- Work and organize content proficiently using Microsoft Office (including Word, Excel and PowerPoint)
- Basic knowledge of digital platforms such as Google docs, sheets, and slides
- The role requires a candidate who is confident, enthusiastic, flexible, hard-working, and organized
- Candidate should have a professional demeanor and diplomatic approach
- Excellent communication, writing and research skills are necessary
- Excellent time-management and problem-solving skills
- Capacity for initiative, long-term planning, and decision-making
- Ability to work in a team and under pressure, for long hours when necessary
- Ability to quickly integrate into a new environment and work within the given structure
- Accurate and reliable work
- Calm, well-mannered and always friendly
- Excellent command of English and proficiency in Arabic is preferred
- Relevant experience in assisting and working on large-scale events preferred
To Apply:
Please fill in the form below and upload your CV (max. 2 pages) and a cover note that explains in no more than 500 words how your skills and experience match the requirements.